Gift vouchers
Voucher Terms & Conditions
Last updated 2 October 2026
1.About these terms
- —These terms apply to gift vouchers bought from Tartan Steak & Grill, 90 Glasgow Road, Perth PH2 0LT (“we”, “us”). By buying or using a voucher you agree to them. They don’t affect your statutory rights.
- —Questions? Email contact@tartansteakandgrill.co.uk or call 01738 506546.
2.Buying a voucher
- —Prices are shown in pounds sterling and include any VAT that applies. Payment is taken securely by our payment provider, Stripe, at checkout.
- —Your order is accepted once payment is confirmed and we email the voucher. If we can’t accept an order for any reason, we’ll refund you in full.
- —Vouchers are delivered by email to the buyer, and to the recipient if you give their address. Please check your spam folder. If it hasn’t arrived within 24 hours, contact us and we’ll resend it.
3.Using a voucher
- —Each voucher is for the experience named on it and can be used once, by the holder, for one visit.
- —Please book in advance and mention you’re using a gift voucher. Bookings are subject to availability.
- —Show the voucher’s QR code or voucher code to your server on the day. A printed or on-screen copy is fine.
- —Anything ordered beyond what the voucher includes, including any optional service charge, is paid for separately on the day.
- —Vouchers can’t be exchanged for cash, and no change is given if you don’t use everything included.
- —If an item included in an experience isn’t available on the day, we’ll offer a substitute of equal or greater value.
4.Expiry
- —Each voucher is valid until the expiry date printed on it. The validity period is shown on our website before you buy.
- —Expired vouchers can’t normally be used. We may, at our discretion, honour a voucher shortly after it expires.
5.Cancellations and refunds
- —You can cancel your purchase for any reason within 14 days of buying it, as long as the voucher hasn’t been used. Contact us and we’ll refund you in full to your original payment method within 14 days.
- —After 14 days, vouchers are non-refundable except where the law requires otherwise, for example if we can no longer provide the experience.
6.Lost vouchers and misuse
- —Please keep your voucher code safe and treat it like cash. Whoever presents a valid code first can use it.
- —If you lose the email, we can resend it to the buyer’s email address. We can’t replace a voucher that has already been used.
- —Vouchers may be given as gifts but must not be resold. We may refuse any voucher that has been copied, altered or obtained fraudulently.
7.Changes and law
- —We may update these terms from time to time. The terms in force when you bought your voucher are the ones that apply to it.
- —These terms are governed by the law of Scotland, and the Scottish courts have jurisdiction. If you live elsewhere in the UK, you may also bring proceedings in your home courts.
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